Hot Tub Maintenance in Medicine Hat: We Service Pools & Spas

At Spa Tacular Hot Tubs, we offer a range of services to make sure your spa, pool, or hot tub is in great shape for you to relax in. We also provide billiard table services such as disassembly when you are moving and much more. Would you like a salt water system? Take a look at our information below! Give us a call or come into our store if you need hot tub maintenance in Medicine Hat – we offer on location servicing.

SERVICE

Shop service & On-Location Services Available

Our service technicians are available during store hours for all your service, maintenance and warranty claim requirements. We also offer on-site service and have a large shop on location to accommodate any larger jobs that may require it.


In-House Service Technicians

If you are requiring service, warranty or maintenance work, please call us. We like to look after our clients directly and therefore, we do not contract out any of our service work. All of our work is done in-house by our own qualified technicians.


Hot Tubs & Pools Service

We have experienced and trained technicians on staff, and we offer service and repairs on all makes and models of hot tubs and pools. Our knowledgeable team members are here to assist you with all your questions and requirements. We specialize in weekly chemical maintenance for your hot tubs and pools, hot tub moves and winterizing, as well as pool start-ups and shut-downs.

Are you going on holidays and need someone to check/maintain you pool or hot tub while you are away? We can do that too! Simply contact us for details!


Billiards Service

Are you moving and you want to take your billiard table with you? We provide service to take down, move and reassemble your billiard table. Looking for new cloth? We can also re-cloth your table for you!

SALT WATER SYSTEMS

Salt water systems are the answer to every pool/spa owner’s dreams. No more harsh chemicals, odors or aftermath of things such as dry skin due to the chemicals. Salt water systems are a safe and natural way to enjoy the water. We carry products from Arctic Spas® such as Onzen™ and Spa Boy.

  • No more chemical odors
  • Longer water life
  • No more floating dispensers
  • Cleaner, softer water
  • Easier on the skin - No more itch
  • No more red eyes

Genesis Systems for Spas
Crystal Clear Water with Little Maintenance

Imagine having your very own spa maintenance crew 24/7. Imagine never having to buy bromine tablets again. Imagine a spa without an ozone odor, without scum lines, just crystal clear water.
Visit the website for more information.

Aqua Rite Systems for Pools
Crystal Clear Water with Little Maintenance

Never buy, mix or measure chlorine again. It is possible with the Aqua Rite® Electronic Chlorine Generator. Aqua Rite® delivers 100% of the sanitization your water needs though common table salt, not factory created chlorine; just natural, refreshing water you can swim in without limitation.

  • Soft, crystal clear, luxurious water 
  • No more hassles buying, storing, measuring chlorine
  • For any pool up to 40,000 gallons 
  • Digital display of salt level and diagnostic info plus 8 LED status indicators
  • Easy-to-use dial adjustment to generate more or less chlorine
  • "Super Chlorinate" mode 
  • Interfaces with Pentair and Polaris pool automation controls. Also check out the Aqua Logic® Automation and Chlorination control from Goldline

Want More Information? We'd Love to Assist You!

For more information on our salt water systems, please contact us or come in to the showroom to talk with us!

SPA SCHOOL

Maintaining Your Spa

Welcome to our Spa School. Below we have compiled some helpful tips and hints as well as answers to some frequently asked questions. If you cannot find the answers to your questions on this page, please do not hesitate to contact us.


Chlorine or Bromine?

** For warranty purposes always use Arctic Pure® products - available only at Spa Tacular Hot Tubs.

Chlorine is a stronger more efficient sanitizer, but can be sharper on the senses and skin. In which case, we would recommend Bromine. Bromine is a softer sanitizer, still effective but without the harsh chemical smell and less skin irritation.


Start Up

Remember to wait 15 minutes between steps.


  • Fill dispenser with sanitizer tablets (set @ 1 chlorine, set @ 1-2 bromine) 
  • Add I puck to skimmer basket
  • Add 3 ounces BEST DEFENSE
  • Add 3 ounces SPA PERFECT


Weekly Maintenance

  • Dip strip in water, compare to chart on bottle side
  • To adjust PH, use ADJUST UP to increase (1 ounce per block); use ADJUST DOWN to decrease (1 ounce per block) 
  • To raise alkalinity use PERFECT BALANCE (do not add more than 2 ounces in 15 minute intervals to avoid cloudy water) 
  • To increase sanitizer add one puck to skimmer basket
  • Add 3 ounces BEST DEFENSE
  • Add 3 ounces SPA PERFECT
  • Helpful Hints
  • Cloudy water? Use 1 ounce of EASY CLEAR
  • Foamy water? Use FOAM DISSOLVE (add nozzle to bottle and spray at foam) 
  • Wait 24 hours between adding BEST DEFENSE and EASY CLEAR (combination will cause cloudy water) 
  • After heavy use add 1-2 ounces of REFRESH
  • Change filter once a month

Maintaining Your Spa: PDF Download

Use the link below to download and print our Spa School Instructions!
Spa School - Maintaining Your Spa

TROUBLE SHOOTING

If you are experiencing some problems, please check here for the solutions. If the answer you are looking for is not found here, please do not hesitate to contact us.


Problems/Causes/Solutions: Reference Guide

Problem Possible Cause Solution
Cloudy Water Organic contaminants build up Shock treatment with Refresh, and SpaPerfect
Cloudy Water Suspended particles Add Easy Clear, use Spa-Ball, add SpaPerfect
Cloudy Water pH high Add pH Down until pH level reads 7.2-7.6
Cloudy Water Total alkalinity too high Add pH Down, adjust total alkalinity to 80-150 p.p.m.
Cloudy Water Hardness to high Add Best Defense, circulate through a water softener until hardness is 150-280 p.p.m.
Cloudy Water Poor filtration Dirty filter, clean with cartridge cleaner
Cloudy Water High dissolved solids Empty spa and refill
Colored Water Dissolved copper, iron and other metals from source water or equipment Use Best Defense. Have your dealer check water balance
Colored Water Algae Add non-foaming Algaecide
Colored Water Fragrance Stop the use of fragrance
Foaming High concentration of oils and organic contaminants being agitate by jets Squirt Defoamer on foam. Use the Spa-Ball or add Descummer
Foaming Soft water Add Cal Rise until hardness is 150-280 p.p.m.
Scale Deposits High calcium level, high pH, high alkalinity Drain partially, add Best Defense, correct pH level to 7.2-7.8 and alkalinity to 80-150 p.p.m.
Odor High level of organic contaminants combined chlorine Shock with Refresh, add SpaPerfect
Eye/Skin Irritation pH too low Add pH up until level is 7.2-7.8
Eye/Skin Irritation Combined chlorine due to high concentration of organic contaminants Shock with Spa Shock, add disinfectant
No Chlorine / Bromine Reading High concentration of organic contaminants using up sanitizers Shock spa with refresh and then add sanitizer if needed to bring to ideal level.
No Chlorine / Bromine Reading Test reagents may be ineffective Replace at least once a year, keep cool and out or sunlight

Come Into Our Showroom

Our staff is ready to help you find a hot tub, gazebo, pool table, and much more!

Information

Spa Tacular Hot Tubs

1224 Kingsway Ave. SE

Medicine Hat, AB Canada

T1A 2Y3

Phone

403-528-5448

Fax

403-528-2836

Emails

spatac@shaw.ca

leann19@spatacularhottubs.com

Jason@spatacularhottubs.com

Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM (SUMMER)
Saturday: 9:30 AM – 4:00 PM (WINTER)
Sundays & Stat Holidays: Closed
Summer Hours: May Long Weekend to Nov. 1st

Service Area

Medicine Hat & Surrounding Areas

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