| Problem |
Possible Cause |
Solution |
| Cloudy Water |
Organic contaminants build up |
Shock treatment with Refresh, and SpaPerfect |
| " " |
Suspended particles |
Add Easy Clear, use Spa-Ball, add SpaPerfect |
| " " |
pH high |
Add pH Down until pH level reads 7.2-7.6 |
| " " |
Total alkalinity too high |
Add pH Down, adjust total alkalinity to 80-150 p.p.m. |
| " " |
Hardness to high |
Add Best Defense, circulate through a water softener
until hardness is 150-280 p.p.m. |
| " " |
Poor filtration |
Dirty filter, clean with cartridge cleaner |
| " " |
High dissolved solids |
Empty spa and refill |
| |
|
|
Colored Water
|
Dissolved copper, iron and other metals
from source water or equipment |
Use Best Defense. Have your dealer check
water balance |
| " " |
Algae |
Add non-foaming Algaecide |
| " " |
Fragrance |
Stop the use of fragrance |
Foaming
|
High concentration of oils and organic
contaminants being agitate by jets |
Squirt Defoamer on foam. Use the Spa-Ball
or add Descummer |
| " " |
Soft water |
Add Cal Rise until hardness is 150-280
p.p.m. |
Scale Deposits
|
High calcium level, high pH, high
alkalinity |
Drain partially, add Best Defense,
correct pH level to 7.2-7.8 and alkalinity to 80-150 p.p.m. |
Odor
|
High level of organic contaminants
combined chlorine |
Shock with Refresh, add SpaPerfect |
| Eye/Skin Irritation |
pH too low |
Add pH up until level is 7.2-7.8 |
" "
|
Combined chlorine due to high
concentration of organic contaminants |
Shock with Spa Shock, add disinfectant |
| No Chlorine / Bromine Reading |
High concentration of organic
contaminants using up sanitizers |
Shock spa with refresh and then add sanitizer if needed to bring to ideal level. |
" "
|
Test reagents may be ineffective |
Replace at least once a year, keep cool
and out or sunlight |
