At Spa Tacular Hot Tubs, we offer a range of services to make sure your spa, pool, or hot tub is in great shape for you to relax in. We also provide billiard table services such as disassembly when you are moving and much more. Would you like a salt water system? Take a look at our information below! Give us a call or come into our store if you need hot tub maintenance in Medicine Hat – we offer on location servicing.
Our service technicians are available during store hours for all your service, maintenance and warranty claim requirements. We also offer on-site service and have a large shop on location to accommodate any larger jobs that may require it.
If you are requiring service, warranty or maintenance work, please call us. We like to look after our clients directly and therefore, we do not contract out any of our service work. All of our work is done in-house by our own qualified technicians.
We have experienced and trained technicians on staff, and we offer service and repairs on all makes and models of hot tubs and pools. Our knowledgeable team members are here to assist you with all your questions and requirements. We specialize in weekly chemical maintenance for your hot tubs and pools, hot tub moves and winterizing, as well as pool start-ups and shut-downs.
Are you going on holidays and need someone to check/maintain you pool or hot tub while you are away? We can do that too! Simply contact us for details!
Are you moving and you want to take your billiard table with you? We provide service to take down, move and reassemble your billiard table. Looking for new cloth? We can also re-cloth your table for you!
SALT WATER SYSTEMS
Salt water systems are the answer to every pool/spa owner’s dreams. No more harsh chemicals, odors or aftermath of things such as dry skin due to the chemicals. Salt water systems are a safe and natural way to enjoy the water. We carry products from Arctic Spas® such as Onzen™ and Spa Boy.
Genesis Systems for Spas
Crystal Clear Water with Little Maintenance
Imagine having your very own spa maintenance crew 24/7. Imagine never having to buy bromine tablets again. Imagine a spa without an ozone odor, without scum lines, just crystal clear water.
Visit the website for more information.
Aqua Rite Systems for Pools
Crystal Clear Water with Little Maintenance
Never buy, mix or measure chlorine again. It is possible with the Aqua Rite® Electronic Chlorine Generator. Aqua Rite® delivers 100% of the sanitization your water needs though common table salt, not factory created chlorine; just natural, refreshing water you can swim in without limitation.
Want More Information? We'd Love to Assist You!
For more information on our salt water systems, please contact us or come in to the showroom to talk with us!
Welcome to our Spa School. Below we have compiled some helpful tips and hints as well as answers to some frequently asked questions. If you cannot find the answers to your questions on this page, please do not hesitate to contact us.
** For warranty purposes always use Arctic Pure® products - available only at Spa Tacular Hot Tubs.
Chlorine is a stronger more efficient sanitizer, but can be sharper on the senses and skin. In which case, we would recommend Bromine. Bromine is a softer sanitizer, still effective but without the harsh chemical smell and less skin irritation.
Use the link below to download and print our Spa School Instructions!
Spa School - Maintaining Your Spa
If you are experiencing some problems, please check here for the solutions. If the answer you are looking for is not found here, please do not hesitate to contact us.
Problems/Causes/Solutions: Reference Guide
|Cloudy Water||Organic contaminants build up||Shock treatment with Refresh, and SpaPerfect|
|Cloudy Water||Suspended particles||Add Easy Clear, use Spa-Ball, add SpaPerfect|
|Cloudy Water||pH high||Add pH Down until pH level reads 7.2-7.6|
|Cloudy Water||Total alkalinity too high||Add pH Down, adjust total alkalinity to 80-150 p.p.m.|
|Cloudy Water||Hardness to high||Add Best Defense, circulate through a water softener until hardness is 150-280 p.p.m.|
|Cloudy Water||Poor filtration||Dirty filter, clean with cartridge cleaner|
|Cloudy Water||High dissolved solids||Empty spa and refill|
|Colored Water||Dissolved copper, iron and other metals from source water or equipment||Use Best Defense. Have your dealer check water balance|
|Colored Water||Algae||Add non-foaming Algaecide|
|Colored Water||Fragrance||Stop the use of fragrance|
|Foaming||High concentration of oils and organic contaminants being agitate by jets||Squirt Defoamer on foam. Use the Spa-Ball or add Descummer|
|Foaming||Soft water||Add Cal Rise until hardness is 150-280 p.p.m.|
|Scale Deposits||High calcium level, high pH, high alkalinity||Drain partially, add Best Defense, correct pH level to 7.2-7.8 and alkalinity to 80-150 p.p.m.|
|Odor||High level of organic contaminants combined chlorine||Shock with Refresh, add SpaPerfect|
|Eye/Skin Irritation||pH too low||Add pH up until level is 7.2-7.8|
|Eye/Skin Irritation||Combined chlorine due to high concentration of organic contaminants||Shock with Spa Shock, add disinfectant|
|No Chlorine / Bromine Reading||High concentration of organic contaminants using up sanitizers||Shock spa with refresh and then add sanitizer if needed to bring to ideal level.|
|No Chlorine / Bromine Reading||Test reagents may be ineffective||Replace at least once a year, keep cool and out or sunlight|